When selling a home, the number one complaint of homeowners is the lack of communication & follow-up from their real estate agent - after the agent has listed the home for sale. In fact, a quick scan of popular websites reveals the most common grievances such as “My agent never returns my calls,” or “My agent went on vacation and didn’t tell me.” It’s a very common problem for sellers, and a source of great frustration.
We call this the “List & Leave Syndrome” - a phrase I personally coined after experiencing a similar circumstance several years ago, which ultimately promted me to fire my agent.
Image by Jason Taellious at Flickr.com
Client Service vs. Prospecting
Most home sellers fully appreciate their listing agent has other clients…